![]() ![]() The competition was intense and every organization that won should be proud," said Michael Gallagher, president and founder of the Stevie Awards. "We are extremely impressed with the quality of the entries we received this year. "We are thrilled to be honored with these awards and recognized for our efforts to provide industry-leading support and service to our customers, wherever and whenever they need it." Whether we are helping a personal user get back precious family photos or a small business to restore critical customer information, we are committed to providing the best, most well-trained customer care agents in the industry – at no additional cost to our customers," said Robert Frost, VP of Customer Care at Carbonite. "At Carbonite, we understand that protecting data and, when needed, getting it back quickly and completely is critical for our customers. Through its commitment to providing accessible resources and agents priding themselves on a standard of positive customer interactions, Carbonite's Customer Care team has:Īchieved and maintained an elite customer satisfaction ratingĭrastically decreased average customer wait time Over the past 18 months, Carbonite has invested heavily in its customer care program. Through dedicated efforts, Carbonite's agents are better prepared to serve customers and drive the standard for customer service and experience across the industry. The cost of downtime can be devastating to an SMB, and the ability to help customers from initial purchase and install through backup and recovery enables Carbonite's Customer Care team to minimize loss and get businesses back up and running quickly. Supporting over 1.5 million individuals and small businesses, customers around the world rely on Carbonite's Customer Care team to help them protect their data and assist them when they're experiencing data loss or disruption. Carbonite was awarded for both team and individual accomplishments, with a Gold for Customer Service Team of the Year (Computer Software) and Customer Service Executive of the Year (Computer Software) along with a Silver for Customer Service Department of the Year (Computer Services and Software). The American Business Awards recognize achievement in every facet of the workplace, including customer service. (Nasdaq:CARB), a leading provider of cloud and hybrid business continuity solutions for small and midsized businesses (SMBs), today announced its Customer Care team is the recipient of three Stevie Awards from the American Business Awards. 12, 2015 (GLOBE NEWSWIRE) - Carbonite, Inc. Stock Price Forecast for 2025Ĭarbonite, Inc.BOSTON, Aug. Stock Price Forecast for 2024Ĭarbonite, Inc. Stock Price Forecast for 2023Ĭarbonite, Inc. If you want to learn more about Carbonite visit their website at Ĭarbonite, Inc. If you are good with personal finance and are looking to invest, you will find the Carbonite on NASDAQ stock exchange. Always read up on optimal investment strategies if you are new to investing. Trading in bear markets is always harder so you might want to avoid these stocks if you are not a veteran. Since this share has a negative outlook we recommend looking for other projects instead to build a portfolio. Our Ai stock analyst implies that there will be a negative trend in the future and the CARB shares are not a good investment for making money. Currently there seems to be a trend where stocks in the Other Technology Services sector(s) are not very popular in this period. According to present data Carbonite's CARB shares and potentially its market environment have been in bearish cycle last 12 months (if exists). Recommendations: Buy or sell Carbonite stock? Wall Street Stock Market & Finance report, prediction for the future: You'll find the Carbonite share forecasts, stock quote and buy / sell signals below. Real Estate and Housing Market Forecast. ![]()
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